Investigating - We are aware of an issue where teachers and students attempting to access the Student Online Assessment are receiving 503 error messages.Our Product and Engineering teams are working diligently to identify the root cause of and implement a fix for this issue.We will update this page once we have more information.We appreciate your patience and apologize for the inconvenience! Aug 25, 2025 - 14:19 EDT
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Update - We are continuing to investigate this issue. Aug 25, 2025 - 14:28 EDT
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Identified - The issue has been identified and a fix is being implemented. Aug 25, 2025 - 10:52 MDT
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Monitoring - We have fixed the issue where a subset of users have may not received e-mail notifications for Whiteboard, Notes and Webinar. We will continue to monitor & provide updates as soon as there is more information to share Aug 22, 2025 - 09:00 PDT
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Users in the Virginia region are unable to access the Impact Dashboard
Instructure
A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.
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