Skip to main content
down icon 4 ongoing outages
Amazon Web Services icon
Amazon Web Services Region Availability

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.

clock icon Last update on
warn icon Warn
Blackboard icon

Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

clock icon Last update on
warn icon Warn
Brightly Software icon

We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'clientname.theworxhub.ca' URLs. At this time, we cannot confirm whether the previous URL will be restored, so users should use the currently supported URL going forward to ensure uninterrupted access: 'clientname.theworxhub.com' We recommend updating any bookmarks, shortcuts, or saved links to the supported URL above. We sincerely apologize for the inconvenience and understand how important consistent access is for your teams. We are taking this seriously and are strengthening our internal domain management processes to help prevent similar issues going forward. We will share additional updates as we have more information. Please contact ams-support.si@siemens.com if you have any questions"

clock icon Last update on
down icon Down
Zoom icon

The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

clock icon Last update on
warn icon Warn

Monitors

Amazon Web Services logo
Amazon Web Services

Region Availability

Blackboard logo
Blackboard

Blackboard LMS: Discussion Forum or other Assessment Visible in Course with Inherited Release Conditions

Brightly Software logo
Brightly Software

TheWorxHub - Access Issue for Canadian clients

Zoom logo
Zoom

Service Degradation Affecting Apple Login for Zoom Sign-in.

Adobe Creative Cloud logo
Adobe Creative Cloud
Amplify logo
Amplify
Azure logo
Azure
BrainPOP logo
BrainPOP
Clever logo
Clever
DRC INSIGHT logo
DRC INSIGHT
Dropbox logo
Dropbox
GoDaddy logo
GoDaddy
Go Guardian logo
Go Guardian
Google Cloud logo
Google Cloud
Instructure - Canvas logo
Instructure - Canvas
Kami logo
Kami
McGraw Hill Education logo
McGraw Hill Education
Microsoft 365 apps logo
Microsoft 365 apps
Microsoft Teams logo
Microsoft Teams
Nearpod logo
Nearpod
NWEA logo
NWEA
Padlet logo
Padlet
PowerSchool logo
PowerSchool
PowerSchool 2 logo
PowerSchool 2
Seesaw logo
Seesaw
ST Math logo
ST Math
Turnitin logo
Turnitin
XMFax logo
XMFax